Legal
Privacy Policy
Last updated:
This policy explains what personal information Vend Solutions collects through this website, how we use it, and the choices you have.
Who we are
Vend Solutions is a technology and digital services business located at Babesa Express Highway, Thimphu 11001, Bhutan. You can contact us by phone on +975 17 95 57 00.
Information we collect
We only collect personal information that you choose to give us. When you send an enquiry through our contact form, this may include:
- your name and, optionally, your business name;
- your email address and, optionally, your phone number;
- the service you are interested in and, optionally, an estimated budget;
- any details you include in your message.
Like most websites, our hosting provider may automatically record basic technical information — such as your IP address, browser type and the pages requested — to operate and secure the site.
How we use your information
- to respond to your enquiry and discuss your requirements;
- to prepare proposals or quotations you have asked for;
- to provide services you have engaged us for;
- to keep our website secure and working properly.
We do not sell your personal information, and we do not use it for unrelated marketing without your permission.
Service providers
Enquiries submitted through the contact form may be processed by a third-party form-handling or email service that delivers your message to us. Our website is hosted by a third-party hosting provider. These providers handle information on our behalf and only as needed to provide their service.
Cookies
This website does not use advertising or analytics cookies. If we introduce such tools in future, we will update this policy and, where required, ask for your consent.
External links
Our website links to external sites, including our Facebook page. Those sites have their own privacy practices, which we do not control.
How long we keep information
We keep enquiry information for as long as needed to respond and, where you become a client, for as long as required to provide our services and meet our business and legal obligations.
Your choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. To make a request, please contact us using the details above.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.